The Secretary of State for Labour, Employment and Social Security, Pedro Filipe, said today, Wednesday, that the draft Law on the Legal Regime for Electronic Communication and Processing of INSS Administrative Procedures is another step toward modernising public administration.
Speaking to the press on the sidelines of the 11th Ordinary Session of the Council of Ministers, chaired by the President of the Republic, João Lourenço, who approved the proposal, Pedro Filipe explained that it aims to debureaucratise processes, save resources, and streamline interactions between the INSS, taxpayers, pensioners, and insured citizens.
“Until now, most interactions were carried out physically. With this decree, actions such as issuing non-debtor certificates, settling contributions, and submitting electronic payrolls can be performed digitally, saving citizens time and avoiding unnecessary travel,” he stated.
The Secretary of State acknowledged the technological challenges in some regions of the country, which is why physical processing will remain available wherever necessary.
However, preference will be given to the electronic system, which already benefits from consolidated experiences such as electronic submission of remuneration sheets and payments via the Single Payment Reference (RUP).
Pedro Filipe noted that the INSS is present in all provincial capitals and several strategic municipalities, ensuring the technological capacity and human resources needed to operate the new system in a decentralised manner.
“Local services, such as issuing contribution compliance certificates or submitting retirement requests, can now be handled in various agencies without needing to be centralised at headquarters,” he explained.
According to the official, the presidential decree represents a significant step in modernising the INSS, as it promotes efficiency, transparency, and faster, more dignified service—especially for retirees, one of the most vulnerable segments of the social security system’s beneficiaries.
The Council of Ministers also approved the measure as part of the government’s effort to facilitate compliance with contribution obligations and strengthen the sustainability of the Social Protection sector in Angola.
Source: Angop
