Customers’ debt to the National Electricity Distribution Company (ENDE) amounts to Kz 368.8 billion. The public company’s management highlights the operational constraints imposed by this liability and expresses willingness to negotiate payment arrangements.
According to ENDE’s chairman, this is an “extremely high amount,” particularly in the low-voltage segment, specifically among single-phase tariff customers. The failure to pay these amounts “somewhat compromises the quality of service” provided by the company.
“We want to appeal to customers to settle their debts with ENDE. There are various ways to do this. Therefore, we are open to negotiation. If the debt is high, it does not need to be paid in full. The important thing is that it is paid, because that is what allows us to improve the quality of the service provided,” said Pedro Buca in statements to RNA.
Source: Economia & Mercado
