Angola’s national carrier TAAG – Linhas Aéreas de Angola – has reinforced passenger support via WhatsApp following a cyberattack on mobile telecoms operator Unitel that has disrupted the carrier’s normal customer service channels.
In a statement issued on Tuesday, TAAG said customers can reach the airline through WhatsApp on +244 923 190 000 to ensure continuity of assistance while mobile network limitations persist.
In parallel, the airline said it is also contacting customers by email to ensure the transmission of relevant information and the continuation of support services.
TAAG said its teams remain available to provide assistance and respond to customer requests for as long as the mobile network disruptions caused by the cyberattack on Unitel continue.
Source: ANGOP / Original article: https://www.angop.ao/noticias/economia/taag-reforca-atendimento-via-whatsapp/
